Terms & conditions

Terms of Sale for Duta Fashion

Last Updated: October, 2025

Welcome to Duta Fashion (“we,” “us,” or “our”). These Terms of Sale govern all product purchases made through https://dutafashion.com. By placing an order on our website, you agree to these Terms of Sale along with our Terms & Conditions and Privacy Policy.
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1. Product Information
  • We take great care to ensure product descriptions, images, and details are accurate. However, slight variations in colour, size, or texture may occur due to lighting, photography, or screen display differences.
  • All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

 

2. Pricing & Currency
  • All prices listed on our website are in Nigerian Naira (₦) and include applicable taxes (unless otherwise stated).
  • Prices may change at any time, but changes will not affect confirmed orders.
  • Promotions, discounts, and coupon codes cannot be combined unless stated otherwise.

 

3. Orders & Acceptance
  • When you place an order, you are making an offer to purchase the products in your cart.
  • Orders are subject to acceptance and availability.
  • You will receive an email confirmation once your order is accepted and payment is confirmed.

We reserve the right to refuse or cancel any order if:

  • Payment is not completed.
  • The product is out of stock.
  • Fraudulent or suspicious activity is detected.

 

4. Payment
  • Payment must be made in full before we dispatch your order.
  • We accept payments via Flutterwave, credit/debit card, or bank transfer (details provided at checkout).
  • If your payment fails or is reversed, your order may be cancelled automatically.

 

5. Shipping & Delivery
  • We deliver across Nigeria and internationally (where applicable).
  • Delivery timelines vary depending on your location and courier partner. Estimated delivery dates will be communicated at checkout or by email.
  • Delivery fees are calculated at checkout.
  • Once your order is dispatched, Duta Fashion is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

 

6. Returns, Exchanges & Refunds

a. You may request a return or exchange within 7 days of receiving your order, provided that:

  • The item is unworn, unwashed, and in its original condition.
  • Tags and packaging are intact.

b. Refunds will only be processed for defective or incorrect items.

c. Shipping fees are non-refundable unless the return is due to our error.

d. Refunds will be made to your original payment method within 7–10 business days after inspection and approval.

 

7. Cancellations

Orders may be cancelled within 24 hours of placement if they have not yet been dispatched.

Once shipped, cancellations are not possible.

 

8. Risk of Loss

The risk of loss or damage passes to you once the item has been handed over to the delivery service.

Duta Fashion is not responsible for lost or stolen packages marked as “delivered” by the courier.

 

9. Product Care

Customers are responsible for following care instructions provided on product tags or packaging.

Duta Fashion will not be liable for damages caused by improper washing, cleaning, or handling.

 

10. Limitation of Liability

To the fullest extent permitted by law, Duta Fashion’s total liability for any claim arising out of a purchase shall not exceed the purchase price of the product in question.

 

11. Governing Law

These Terms of Sale are governed by the laws of the Federal Republic of Nigeria. Any disputes will be subject to the exclusive jurisdiction of Nigerian courts.

 

12. Contact Us

For inquiries or support, please contact us: support@dutafashion.com

HOW LONG WE RETAIN YOUR DATA

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.