Privacy policy

Privacy Policy for Duta Fashion

Last Updated: October, 2025

At Duta Fashion (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on https://dutafashion.com (the “Site”).

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or provide any personal information.

1. Information We Collect

We collect the following types of information when you use our website:

a. Personal Information

When you place an order, sign up for an account, or subscribe to our newsletter, we may collect details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through third-party payment providers)
  • Date of Birth (if provided voluntarily, e.g. for promotions or rewards)

b. Non-Personal Information

We automatically collect certain information when you browse our site, including:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and time spent on the site
  • Referral URLs (how you found our site)

This information helps us improve your browsing experience and enhance website performance.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Communicate order updates or respond to inquiries
  • Personalize your shopping experience
  • Send marketing emails and promotional offers (only if you’ve opted in)
  • Improve website functionality, content, and design
  • Detect and prevent fraudulent activities
  • Comply with legal and regulatory requirements
3. Marketing & Communications

If you opt-in to receive marketing communications, we may send you updates about new collections, promotions, or special offers.

You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly at support@dutafashion.com.

4. Cookies

We use cookies to:

  • Keep your shopping cart active
  • Remember your preferences and login details
  • Track analytics to improve performance

You can manage or disable cookies in your browser settings. However, some features of the site may not function properly without cookies.

5. Information Sharing

We do not sell or rent your personal information.

However, we may share data with trusted third parties who assist us in operating our business, such as:

  • Payment processors (e.g., Flutterwave)
  • Shipping and logistics partners
  • IT and marketing service providers

These third parties are obligated to handle your information securely and only for the purposes stated above.

6. Data Security

We use SSL encryption and other appropriate measures to protect your information from unauthorized access, disclosure, or alteration.

Despite our efforts, no online transmission is completely secure. You share information at your own risk.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy — such as completing transactions, complying with legal obligations, or resolving disputes.

8. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (where applicable)
  • Withdraw consent for marketing communications
  • Request details on how your data is processed

To exercise these rights, please contact us at support@dutafashion.com.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of external sites. Please review their policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Email: support@dutafashion.com

Website: https://dutafashion.com

Making a complaint

If you are not satisfied with the response, please contact us at konstruktion@email.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.